FAQs
Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
How much does shipping cost?
Our Shipping Cost and options:
- Australia standard shipping cost $10
- Australia express shipping cost $15
- International standard shipping cost is $20
What shipping carriers do you use?
Australia Post and DHL are the carriers for our parcel deliveries
Where do you deliver?
Shipping is available to Australia and New Zealand.
Tracking & Delivery
When will my order be shipped?
Our turnaround time is next day dispatch if the order is placed before 12pm AEST.
Customised products can take longer depending on the complexity requested and the approval of the artwork.
Bulk orders will have a timeframe agreed upon at time of payment for goods.
Can I change my delivery address?
yes, only if the order hasn't been dispatched.
*please notify us as soon as possible to avoid disappointment.
How can I track my order?
Once your order has been dispatched you'll receive an email with your tracking number and courier details.